AI customer service · 24 hours, every day

Your customers answered straight away, 24/7

Vokio sets up an assistant that answers your WhatsApp, your website and your phone at any hour. It handles questions, quotes your prices and books appointments using your real business details. It picks up the calls you're missing today.

Every call you don't pick up is a customer ringing the next name on the list.

V
Vokio Assistant
Replies instantly
WhatsApp
Hi, how much is it to change the brake pads?
Between €120 and €180 fitted, depending on the car. What model do you drive?
A 2019 Seat Leon
For that one it's €140 with genuine pads, and it's a morning job. I've got tomorrow at 9:30 or Thursday at 16:00.
Tomorrow at 9:30
Booked in for tomorrow at 9:302019 Leon · front pads · €140
Incoming call
Answered on the first ring
00:00
AI

South Dental Clinic, good afternoon. How can I help?

CU

I'd like to book a hygienist appointment

AI

I have tomorrow at 10:00 or Thursday at 17:30.

CU

Tomorrow at 10 works for me

Appointment confirmedHygienist · tomorrow 10:00 · Dr Ferrer

If it gets complicated, it hands the call to your team.

Sunday, 23:47
You're having dinner. Your competitors are closed
Handled

A WhatsApp comes in"Are you open tomorrow? I need an urgent appointment"

Answered in 4 secondsOpening times, price and what to bring

And at the same time, the phone ringsAnother customer. It picks that up too

Two appointments for MondayBoth of which you'd have lost yesterday

On Monday you find it all done, with a summary of every conversation.

It quotes a price on the spot, asks just enough to pin it down and puts the appointment in your calendar.

If you deal with customers, this will sound familiar

The sector changes, but the gap is the same: enquiries that arrive when nobody can take them.

Companies and consultancies

Your team loses half the morning answering the same five questions, while the ones that actually matter wait their turn.

  • Handles the repetitive stuff without involving anyone
  • Only flags you when a person is needed
  • Serves several people at once, no queues

Agencies and studios

The quote request lands on a Friday at nine in the evening. By Monday, they've asked three other people too.

  • Replies the same minute, whatever the hour
  • Asks what's needed to qualify them
  • Hands it over with the context already gathered

Appointment-based businesses

Clinics, garages, estate agents, salons. The phone rings while you're with someone, and whoever called doesn't try again.

  • Picks up the calls you're missing
  • Books straight into your calendar
  • Sends reminders so nobody forgets

Every assistant is built from scratch with your own business information, whatever the sector.

Do the maths on what you're losing

No need to take anyone's statistics on faith. Look at your own phone and your WhatsApp from last week.

Calls and messages you don't get to each day After hours, or while you're with another customer 3
Per month, counting working days only 66
Of those, the ones who meant it Being conservative, one in three 1 in 3
Customers a month who walked away without you ever knowing they existed 22

Someone who gets no answer rarely tries a second time.

"I assumed anyone genuinely interested would ring back. When we started logging the missed calls, I realised hardly any of them did."

Albert C. · CEO, Inmobiliaria BCN

Our services

We do one thing: make sure nobody goes unanswered. In writing and on the phone. Pick the channel that leaks most, or both.

Both draw on the same information and connect to your calendar and your tools, so it makes no difference whether the customer writes or calls: the answer is the same.

What changes in your business

What you notice from week one, put plainly.

Cheaper than not answering

It handles twenty people at once without tiring or booking holiday. Compare it with what a single customer is worth to you and the maths does itself.

You get time back

While the bot handles the repetitive questions, your team gets on with what matters: serving people well and selling more.

Nobody hangs up or gives up waiting

An answer in seconds at any hour, always with the right information. No queues, no "let me put you through", no unread messages.

More sales

It captures every enquiry, clears the doubt that stalls the sale and books the appointment while they're still keen.

You never close

Small hours, bank holidays and August. What comes in at night doesn't wait for Monday: it gets answered there and then, which is when people decide.

It always says the same thing

It doesn't depend on who picks up or what sort of day they're having. The price it quotes is yours, the terms are yours, and it doesn't improvise when it doesn't know something.

0%
more efficiency at companies using AI in their daily operations
0
of cover with no breaks, no shifts and no days off
0%
of routine enquiries resolved without a human stepping in

Behind every Vokio assistant there's
the best models custom code constant tuning

We test every model that comes out and keep whichever answers best in your sector. Then we build it in code, not with templates, and keep tuning it while it runs.

The best models

We're not wedded to any technology. We compare what's out there, measure which gets your real questions right most often, and that's the one that stays.

Built in code

No dragging boxes around a closed platform. It's written to measure, so it connects to your tools and grows with you.

Constant tuning

Every week we go through real conversations and sharpen our own tooling. Your assistant three months from now will answer better than today's.

Why Vokio

No lock-in, no surprises, no risk. That's how we work.

Live in one or two weeks. No endless projects. Your bot up and answering within days.

Built around you. It speaks in your tone of voice and answers with your information, not generic filler.

Scope agreed in writing. We agree exactly what your bot will do before we start. No small print.

We don't invoice until you're happy. We build it, you try it, we tune it. The invoice comes when the result convinces you, not before.

Ongoing support. We keep your bot current: new prices, new services, new questions. Always tuned.

No hours wasted. Every enquiry answered on the spot is a sale that doesn't slip away and a customer who doesn't leave.

What our clients say

Businesses that stopped losing customers and got their time back.

VB
★★★★★

I'm no longer glued to the phone all day. The bot handles them on its own and that's a huge weight off.

Víctor B.
Manager · Car repair shop
AK
★★★★★

They were always there for my questions. Ariel is very professional, I'd recommend them without hesitation.

Alejandro K.
Director · Dental clinic
OD
★★★★★

Our team runs far more smoothly now, and it all happens on its own. Night and day.

Olga D.
Office manager · Estate agency
MC
★★★★★

Thanks to Vokio I've got more time for what actually matters, without watching everything at once.

Miguel C.
Founder · Consultancy
Nothing to pay up front

We build it, you try it, then you decide

We're not asking you to trust a generic demo. We build your assistant with your real business information, your prices and the way you speak, and hand it over for you to try. If it doesn't convince you, you don't pay and there's nothing to cancel.

1

You tell us how you work

A half-hour call. What your customers ask, what you answer, and what slips through.

2

We build it around you

With your prices, your hours and your terms. Not a template with your logo on top.

3

You try it yourself

Ask it whatever you like, including the awkward ones. And show it to whoever answers alongside you.

4

You only pay if you like it

If it convinces you, we put it to work. If not, we part ways at no cost.

Try it free with your own business details

We take on the work of building it. It pays off for us because, once people see it running on their own data, hardly anyone sends it back 😉

Tell us your situation and we'll build it at no cost

Book half an hour whenever suits you. You tell us how you handle enquiries today and, with that, we build your assistant free of charge for you to try.

Book a call with us

30 minutes on a video call. We show you how the assistant would work in your particular case, with no obligation.

Free

Rather write to us? Leave us a message and we'll reply within 24 hours

A real person will reply. No bots… yet. 😉

Frequently asked questions

What people usually ask before starting.

It answers for you when you can't: at night, on a bank holiday, or while you're with another customer. It handles questions using your real prices and hours, books appointments in your calendar and flags you when a person is needed.

Before starting we look at your case with no obligation and tell you plainly whether it makes sense and what to expect. If it doesn't fit, we'll say so.

One to two weeks in most cases. We agree the scope, build it, test it with you and put it live.

Yes. We build your assistant with your real business information and hand it over for you to try. No card details, nothing to sign beforehand. If seeing it run doesn't convince you, you don't pay and that's that. It works out for us because, once people try it on their own data, most of them stay.

Yes, we clone voices. With a few minutes of clean recording and that person's written consent, the voice bot sounds like whoever has always answered the phone. You can also pick a stock voice if you prefer.

Of course. We agree the scope at the start, and if you want new features later we quote for them separately. With the support plan we keep it current.

Yes. We connect it to your calendar, your CRM and the tools you already use so it books, records customers and acts, not just answers.

We don't invoice anything until you're happy with the result. We build it, you try it, we adjust it as many times as needed. If in the end it doesn't convince you, there's no invoice and nothing to cancel: we carry the risk.

We adapt each bot to the sector and tone of each business: clinics, estate agents, online shops, professional services and more. It's trained on your specific information.