A voice bot in Spanish and English answers on the first ring, understands what's being asked and replies out loud. It gives prices, books the appointment in your calendar and, when the matter needs someone from your team, transfers the call with a summary of what was said.
Transferring to Javi (garage) with a summary of the call
An AI voice assistant that works the phone the way a receptionist who knows the business inside out would.
Nobody hears a ringtone or a voicemail. Even with five calls at once, all of them get answered.
A natural voice, with pauses and no press-one-for-this menus. The customer explains their situation and the bot follows along. If they cut in mid-sentence, it stops and listens, like a person would.
If you like, we clone the voice of whoever has been answering your phone for years. A few minutes of recording and their written consent is all it takes. Callers hear the same voice as always, even at three in the morning.
It checks the real gaps in your calendar, offers two or three and has the appointment written down before hanging up.
If the matter is sensitive or the caller asks for a person, it transfers to whatever number you choose and explains what's been discussed.
Saturdays, bank holidays, lunchtime and those busy spells when the phone rings while you're with someone.
As soon as it hangs up you get who called, what they wanted and what was agreed. No more piecing it together from scribbled notes.
From the first coffee to the first call answered is usually one or two weeks.
You tell us what people ask you by phone and how your team handles it today. That's where the real script comes from.
You try a few voices and settle on one. We connect the number, the calendar and who calls get transferred to.
You throw the awkward calls at it, the ones people throw at you. We adjust pace, tone and answers until it convinces you.
Start by covering after hours if you prefer, then widen it. We keep reviewing calls either way.
The ones that always come up when someone considers leaving the phone to an AI.
Some customers notice and others don't. The voice sounds natural and respects pauses, and if they ask outright, the bot says it's an assistant and offers to put them through to someone on the team.
No. We work with the number you already have, forwarding calls to the bot. You can start with just the ones that come in after hours and widen it when you're ready.
It asks them to repeat it once. If that still doesn't land, it passes the call to a person or takes their number so you can ring back. It never leaves the caller going in circles.
Yes, and that's usually the biggest difference. On a busy morning there might be ten simultaneous calls and all of them get answered with no queue.
You get the recording and the transcript of each one, with a summary of what was agreed. It's the best way to spot what's worth adjusting in the first week.
Spanish and English by default, and we can add another language depending on where you are and who calls you.
That's the usual starting point. It's set by time slots: for example, only after 20:00, at weekends, and when the line is engaged.
Yes. Callers are told at the start that the call is being recorded, and the data is handled in line with GDPR with whatever retention period we agree with you.
You tell us what calls you get, and we build it at no cost. With your prices, your hours and the way you speak. You try it, you show it to whoever answers alongside you, and you only pay if it convinces you.
30 minutes on a video call. You tell us what calls you get, and we build yours at no cost.